Putting you, your strategy, and your customer at the center

Empowering growth through customer-centric approaches

Our Services

  • Salesforce

    We focus on key areas of improvement, from strategy and roadmap design to specific implementations, to multiple org consolidation projects. Across multiple clouds, industries, and integrations, our team has the skills needed to meet your needs of today and help you drive to the growth of tomorrow.

  • Marketing Technologies

    With years’ experience in various MarTech tools, we help you understand which tools accomplish the jobs that fit your business needs and how to appropriately budget to ensure the best outcome for your investment.

  • Implementations Process

    We work with you and your team of talented individuals to formulate, operationalize, and critically design a process that has the right amount of flexibility and rigor to surprise and delight your customers while still ensuring quality implementations time and time again

  • Training & Support COE

    The best technical solution without appropriate user adoption planning, training, and ongoing support becomes the most expensive paper weight. Through our voice of customer and persona work, we help your team develop training materials, ongoing strategies, and systems of process to ensure their users are set up for success.

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  • "I worked with Nicole and would do so again in heartbeat. Nicole had a rare talent in the world of IT. . . She listened to her business partners with curiosity and humility. She became part of our team, leaned in on our challenges, embraced collaborative problem solving, and translated it all into IT solutions. She is naturally strategic and skilled in project management, problem-solving, and stewardship of large projects from beginning to end. And for the win, she has warmth, wit, and humor that breaks down walls and makes her a total joy to work with. Life is short. Work with good people like Nicole."

    Julia Prohaska

    Global Marketing Executive

  • “Nicole’s tenacity for delivering best-in-class technical solutions is unmatched. Simply put, she gets things done and gets them done right! Her strong background in patient experience paired with her deep Salesforce technical expertise make her a powerhouse in the industry. On top of that, she is an absolute delight to work with and brings a positive energy to every conversation.”

    Monica Detter

    Director of Marketing Automations

  • “Nicole is a passionate business and technology leader with impressive experience delivering results for multinational companies. While she is adept at quickly developing her own informed perspective, she keeps an open mind and listens to her key stakeholders to evolve strategies that work for organizations. Even in the most complex environments Nicole is able to define strong processes that lead to efficiency, quality and customer delight. She understands systems and processes are only as effective as the people who manage them. Nicole has a unique ability to build and grow teams that consistently deliver profitable customer outcomes.”

    Joseph Lasee

    Sr. Product Manager

  • “I have had the pleasure of working with Nicole on several projects, including implementing Salesforce Service Cloud. Working with Nicole is an absolute joy as she takes you on an insightful journey into not only what your application needs now but also thoughtful considerations for where you may want to go in the future. Her knowledge and passion run deep and she will enable you with the same.”

    Heather Wolowik

    Director of Customer Care

The Doret Ethos

At Doret, we believe that your business is the sum of its parts and to truly speak to a piece, you must look at the whole, with your customer in the center. Just like the Persian notion “Doret Begardam”, which translates to “let me circle around you”, we take time to understand, embrace, and unlock every part of the problems you aim to solve and the customers you hope to serve.

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