Our Services
What we offer
Process & Center of Excellence Advising
Implementations
In 2020, an estimated 70% of IT implementations were unsuccessful (3), costing companies time, money, and reputation. We work with you and your team of talented individuals to formulate, operationalize, and critically design a process that has the right amount of flexibility and rigor to surprise and delight your customers while still ensuring quality implementations time and time again.
Training & Support
The best technical solution without appropriate user adoption planning, training, and ongoing support becomes the most expensive paper weight. Through our voice of customer and persona work, we help your team develop training materials, ongoing strategies, and systems of process to ensure their users are set up for success.
Salesforce
The Salesforce ecosystem is so large that Salesforce is now its own officially tracked economy, which is worth north of $380B annually (1) . We focus on key areas of improvements, from strategy and roadmap design, to specific implementations, to multiple org consolidation projects. Across multiple clouds, industries, and integrations, our team has the skills needed to meet your needs of today and help you drive to the growth of tomorrow.
Technical Consulting
Marketing Technologies
US companies spend over $21 Billion (2) on marketing technologies and with over 9,900+ martech companies, the possibilities can be overwhelming. With over 10 years’ experience in various MarTech tools, we help you understand which tools accomplish the jobs that fit your business needs and how to appropriately budget to ensure the best outcome for your investment.
(1) https://public.tableau.com/app/profile/salesforceresearch/viz/IDCSalesforceEconomy2021_16312093055570/D_IDC_Country?publish=yes
(2) https://www.statista.com/statistics/1330867/marketing-technology-spending-us/#:~:text=Marketing%20technology%20spending%20in%20the,increase%20from%20the%20previous%20year. (3) https://www.bcg.com/publications/2020/increasing-odds-of-success-in-digital-transformation